Guided by principles of human-scale development and equitable growth, the City of Jackson Department of Planning and Development advances inclusive planning that supports sustainable neighborhoods, balanced progress, and opportunities for all across the city.
Reliable utilities matter to project cost and timeline. Below are the main utility providers serving Jackson and what they do. Links point to provider pages for application, outage reporting, and commercial service setup.
Serve area and business support: Entergy Mississippi supplies electric service and offers business/economic development support and outage maps. For business service inquiries and reliability projects contact Entergy’s commercial team. Entergy Mississippi – https://www.entergymississippi.com/
Atmos Energy operates natural gas distribution in Jackson; they handle new service, commercial connections, and emergency response. For builder/developer resources contact Atmos business services. Atmos Energy – https://www.atmosenergy.com/
JXN Water now operates the city’s water system and provides account setup, payment options, and developer connection requirements. Note: the city’s water system has received national attention and multiple management changes in recent years; contact JXN Water for current procedures and developer requirements. JXN Water – https://jxnwater.com/
Coordination checklist for developers:
Jackson is a regional transport hub with local transit, intercity rail and bus service, a historic Union Station multimodal hub, and highway connections that put several major cities within a 3-hour drive. Use these links for trip planning and freight/logistics checks.
JTRAN runs fixed routes across Jackson; Union Station is the main hub. Routes, fares, and paratransit info are on the JTRAN site. Useful for employee transit planning and site access analysis. JTRAN – https://ridejtran.com/
Amtrak’s Jackson station (Union Station) serves the City of New Orleans route (station code JAN). Station address: 300 W Capitol St. Use for employee and visitor access planning. Amtrak – https://www.amtrak.com/home.html
Greyhound stops at Jackson (Union Station), making bus connections to regional markets and serving cost-sensitive passenger travel. Greyhound – https://www.greyhound.com/
Historic & cultural stops: Mississippi Civil Rights Museum, Mississippi Museum of Art, and the Old Capitol Museum.
Family stops: Mississippi Children’s Museum and Museum of Natural Science (LeFleur’s Bluff).
Parks & outdoor: LeFleur’s Bluff State Park offers trails, fishing, and picnic areas just minutes from downtown.
