The Information Technology Department delivers forward-thinking technology support, maintenance, and services to residents, departments, and stakeholders. Through secure, efficient management of the City’s digital assets, the department ensures reliable systems, technological leadership, and streamlined services that support Jackson’s mission to serve effectively.
The Information Technology Department provides forward thinking support, maintenance and installation support and service to the various citizens, customers, departments, and stakeholders of the City of Jackson in an effort to ensure that the city’s ability to be of service is efficient, reliable and straightforward. Our goal is to provide technological leadership and security through efficient management of the City’s digital assets.
The technology arm of the City of Jackson is the Information Technology Department, which incorporates the division of Database Administration, IT Accounting, IT Support, Networking, Project Administration, Publications, Systems Administration & Telecommunications.
The department endeavors to both expand and protect the city’s ability to provide the services and duties expected with integrity and convenience.
Duties: Overseeing all technology operations and evaluating them according to established goals. Devising and establishing IT policies and systems to support the implementation of strategies set by upper management. Analyzing the business requirements of all departments to determine their technology needs. It also include reviewing budgets, establishing practices for how to manage funds, and ensuring these policies are followed.
Accounting, Budgeting, Capital Plan Oversight, Requisitions, Invoices, Contract Management, Customer Center, Equal Employment Opportunity, Facility Repairs, Employee Personnel Management, and overall IT coordination.
The technology arm of the City of Jackson is the Information Technology Department, which incorporates the division of Database Administration, IT Accounting, IT Support, Networking, Project Administration, Publications, Systems Administration & Telecommunications.
The department endeavors to both expand and protect the city’s ability to provide the services and duties expected with integrity and convenience.
The Cybersecurity Division of the City of Jackson is here to help protect the city from digital threats. It is consistently striving to understand, modify, sustain and reinforce the city’s IT infrastructure in detail. The cybersecurity division is there to monitor the digital infrastructure at all times and evaluate threats.
Assures 2000+ devices and workstations are connected to the Wide Area Switched Network. The downtown campus buildings, including Information Systems, City Hall, Warren Hood, Fire Headquarters, Police Headquarters, Planetarium, and MetroCenter are connected via single mode fiber running gigabit ethernet. The Wide Area locations, including Fire Stations, Police Precincts, Municipal Garage Complex, and other facilities, are connected via clear channel T1 circuits. The network also supports voice services for a Cisco AVVID IP Telephony System.
This section assists and works together with telecommunications with the fiber expansion. This fiber is used for operation of the city’s wide area high-speed network in 12 locations throughout the city. This fiber is also used by the Traffic Divisions’ Intelligent Transportation System for signaling and cameras.
A geographic information system (GIS) uses computers and software to leverage the fundamental principle of geography that location is important in people’s lives. GIS helps a retail business locate the best site for its next store and helps agencies track environmental degradation. It helps route delivery trucks and manage road paving. It helps marketers find new prospects, and it helps farmers increase production and manage their land more efficiently.
GIS takes the numbers and words from the rows and columns in databases and spreadsheets and puts them on a map. Placing your data on a map highlights where you have many customers if you own a store or multiple leaks in your water system if you run a water company. It allows you to view, understand, question, interpret, and visualize your data in ways simply not possible in the rows and columns of a spreadsheet.
While the City of Jackson, Mississippi makes every effort to maintain and distribute accurate information, no warranties and/or representations of any kind are made regarding the quality, accuracy or completeness of the information, data or services provided on this website. All data visualizations on maps should be considered approximate. The City retains the right to change any content on its website without prior notice. In no event shall the City of Jackson be liable in any way to the users of this data. Users of this data shall hold the City of Jackson harmless in all matters and accounts arising from the use of this data.
The information contained on the GIS zoning map is being provided to you as a gratuitous service by the City of Jackson. The City is not liable or responsible for any use of this data or any consequential damages, monetary or otherwise, which may result from the use or misuse of this data. Information provided on the City’s website should not be used as a substitute for legal, accounting, real estate, business, or other professional advice. Zoning information must be verified with the Department of Planning and Development Zoning Division at (601) 960-2037 to ensure accuracy. The user hereby acknowledges and agrees to use this data solely at his/her own risk and will not hold the City of Jackson or its agents responsible in any way.Use of this data indicates acceptance of the above disclaimer and conditions.
IT Accounting reviews budgets, invoices, and vendor inquiries, establishes policies as to how to manage funds, and ensures that these policies are followed. Manages accounts associated with the IT Department.
The Systems Administration Sub Division provides support for several hardware platforms and multiple software tiers that are the components of the enterprise computing environment. Enterprise systems for the City’s Departments are maintained and supported providing continued assistance and maintenance to ensure maximum productivity and minimal downtime.As one of local government’s oldest public servants, the Municipal Clerk’s Office upholds the integrity of city governance by preserving official records, supporting all departments, safeguarding public documents, and administering municipal elections—ensuring transparency, continuity, and trust in the City of Jackson’s democratic processes.
The Telecommunications Division’s principal objectives are to provide franchise administration, community technology, and radio/wireless communications on behalf of the city of Jackson. The division also solicits, evaluates, negotiates, and administers the City’s telecommunications and cable franchise agreements, towers/wireless providers, and high-capacity telecommunications networks and network services.
The City presently owns and operates 28 Towers with 116 attachments including one attachment on the Jackson State University Water Tank. The City presently owns and manages approximately 113 miles of fiber optic cable. This fiber is used for operation of the city’s wide area high-speed network in 12 locations throughout the city. This fiber is also used by the Traffic Divisions’ Intelligent Transportation System for signaling and cameras.
