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Transport Infrastructure

Reliable utilities are essential to project cost and timelines. Below you’ll find the primary utility providers serving Jackson, along with their roles. Included links direct you to provider pages for applications, outage reporting, and commercial service setup.

All city services now simply available on one page

Infrastructure

Reliable utilities matter to project cost and timeline. Below are the main utility providers serving Jackson and what they do. Links point to provider pages for application, outage reporting, and commercial service setup.

Electric — Entergy Mississippi

Serve area and business support: Entergy Mississippi supplies electric service and offers business/economic development support and outage maps. For business service inquiries and reliability projects contact Entergy’s commercial team. Entergy Mississippi – https://www.entergymississippi.com/ 

Natural gas — Atmos Energy

Atmos Energy operates natural gas distribution in Jackson; they handle new service, commercial connections, and emergency response. For builder/developer resources contact Atmos business services. Atmos Energy – https://www.atmosenergy.com/ 

Water & sewer — JXN Water

JXN Water now operates the city’s water system and provides account setup, payment options, and developer connection requirements. Note: the city’s water system has received national attention and multiple management changes in recent years; contact JXN Water for current procedures and developer requirements. JXN Water – https://jxnwater.com/

Coordination checklist for developers:

  • Confirm available capacity at your site with JXN Water and Entergy.

Transportation

Jackson is a regional transport hub with local transit, intercity rail and bus service, a historic Union Station multimodal hub, and highway connections that put several major cities within a 3-hour drive. Use these links for trip planning and freight/logistics checks.

Local transit — JTRAN

JTRAN runs fixed routes across Jackson; Union Station is the main hub. Routes, fares, and paratransit info are on the JTRAN site. Useful for employee transit planning and site access analysis. JTRAN – https://ridejtran.com/

Intercity rail — Amtrak (Jackson station)

Amtrak’s Jackson station (Union Station) serves the City of New Orleans route (station code JAN). Station address: 300 W Capitol St. Use for employee and visitor access planning. Amtrak – https://www.amtrak.com/home.html

Intercity bus — Greyhound (Union Station)

Greyhound stops at Jackson (Union Station), making bus connections to regional markets and serving cost-sensitive passenger travel. Greyhound – https://www.greyhound.com/

Jackson Municipal Airport Authority (JMAA)

The Jackson Municipal Airport Authority (JMAA) oversees two primary aviation facilities:

  • Jackson–Medgar Wiley Evers International Airport (JAN): Located at 100 International Drive, JAN is the state’s busiest airport, offering commercial flights, cargo services, and military operations. It serves as a hub for regional and national connectivity.

  • Hawkins Field Airport (HKS): Situated approximately 3 miles northwest of downtown Jackson, Hawkins Field is a general aviation airport supporting private, corporate, and military aviation needs. It features two runways and is home to the Mississippi Air National Guard’s 172nd Airlift Wing.

JMAA plays a pivotal role in enhancing transportation infrastructure, attracting business investments, and fostering regional economic growth.

Connectivity and Regional Access

Jackson’s Regional Position

Jackson sits at the crossroads of Interstates 20 and 55, giving it a direct link east–west and north–south. This makes the city a natural midway point for travelers, freight, and regional commerce:

  • I-20 connects Dallas/Fort Worth to Atlanta, passing through Jackson.

  • I-55 runs from New Orleans through Jackson to Chicago.

  • Union Station downtown ties together rail, bus, and local transit.

This location makes Jackson well-positioned for logistics, business travel, and regional day trips.

Road distances — regional access (drive times and distances)

  • Memphis, TN — about 3 hours.

  • New Orleans, LA — about 3 hours.

  • Biloxi, MS — about 2 hours 45 minutes.

  • Birmingham, AL — about 3.5 hours.

  • Shreveport, LA — about 3.5 hours.

Things to Do When Passing Through Jackson

Historic & cultural stops: Mississippi Civil Rights Museum, Mississippi Museum of Art, and the Old Capitol Museum.
Family stops: Mississippi Children’s Museum and Museum of Natural Science (LeFleur’s Bluff).
Parks & outdoor: LeFleur’s Bluff State Park offers trails, fishing, and picnic areas just minutes from downtown.