The City of Jackson Human Resources Department delivers comprehensive support to departments, employees, and the public through fair and equitable policies and practices. Partnering across the City, Human Resources provides guidance and value-added services that help achieve organizational goals and support employees on behalf of the Administration.
The HR Training division offers a wide variety of ongoing training and professional development courses for all City of Jackson employees. These Training Courses are available in-person or via online on Mineral Learning Management System. If interested in attending the trainings, please contact Brenda Stewart, Training Manager at 601-960-2315 or email: bstewart@jacksonms.gov
Duration: 2.5 hours – This course is designed to develop leadership skills as a new supervisor/manager to understand the goals, ethical values and culture of your organization. This training will help you learn to communicate effectively with good leadership traits and assist with good decision making with your team and superiors to foster a respectful workplace.
Duration: 1.5 hours – This course is designed to teach the employees’ how to display a courteous, helpful attitude when interacting with all City customers and the public constituents daily. This includes being patient and respectful and taking the time to listen to customer concerns to provide service quality transactions in the workplace.
Duration: 1.5 hours – This course is designed to train employees to resolve conflict constructively to learn “what to say” when conflict arises and negatively affect productivity and profitability. Please remember, the bottom-line employees wants to be heard and that someone is on top of the conflict to resolve the issues in the workplace.
Duration: 1.5 hours – This course is designed to help employees build trust and openness between teammates. The presentation will allow everyone to get to know everyone and build on team development.
Duration: 1.5 hours – This course is designed to discuss business ethics and the principles that drive that decision making. It will show the standards of morally right and wrong conduct in the workplace and how to handle business and financial transactions under pressure.
Duration: 1.5 hours – This course assist managers and supervisors with the new electronic tool for managing performance by establishing goals, competencies and performance requirements. This priority tool can be used to assist managing performance and encourage employees to perform their jobs well with this evaluation tool.
Duration: 2 – 2.5 hours – This course is a two-part session and the Equal Employment Officer discusses the internal policies and forms required by Human Resources in regards to input Munis forms. This legal portion of the course describes the family medical leave act under the FMLA and other types of leave which are protected by federal and state laws.
Duration: 1 hour – This system course provides instructions in regards to the HR Personnel Action Forms on entering new hires, promotions, how to post job openings, terminations, suspensions, Pay rule and supervisor code changes in the Munis system. This training portion discuss the the HR data entry only to initiate the employment change process in the for new and existing employees.
Duration: 1.5 hours — This course is held virtually for the designated Timekeepers from each City department. This training is held several times a year via email registration by the Human Resource Compensation and Compliance Officer. The instructor is Willette Doyle and she can be reached at 601-960-1699 for specific dates of scheduled trainings.
Duration: 1.5 hours — This training course explains what Sexual Harassment means and provides specific scenarios regarding sexual advances, favors, verbal and physical harassment based on the law. This course is available in person (or virtually) by the Human Resource Equal Employment Officer. The instructor is Veleanor Ballard and she can be reached at 601-960-1050 for specific dates of scheduled trainings.
–Harassment
-Compliance and Legal
-Human Resources
-Customer Service
-Professional Development
-Computer & Information Technology
-Workplace Safety
-Environmental & Climate
-Pandemic Response
The SkillPath Seminar course discuss five (5) basic tips to make time management really work to help you allocate your time, overcome bad habits, make efficient time choices and embrace technology.
The SkillPath Seminar shows you how to developing leadership style takes time and this distills practices of legendary leadership from Stephen Covey, Jim Collins to John Maxwell. This give a roadmap to success in your own leadership role, career and organization.
The SkillPath Seminar course helps Supervisors discover a set of seven proven principles, achievable traits and some common characteristics that will set the stage for your supervisory success.
The SkillPath Seminar learns the secrets of high-impact written and spoken communication and how to apply them everyday to achieve your goals, influence others and get results.
The SkillPath Seminar will use this easy-to-follow guide to teach you the four stages of team development. It will show how to fulfill your changing and complicated role as Manager to help your team start performing at higher-than-ever levels of Team Development to help your changing role as a Coach at each stage.
The SkillPath Seminar shows you how to developing leadership style takes time and this distills practices of legendary leadership from Stephen Covey, Jim Collins to John Maxwell. This give a roadmap to success in your own leadership role, career and organization.
Disc 1-Part 1: What’s the Matter with People Anyway? Listening
Disc 1-Part 2: The Four Different Personality Styles
Disc 2- Part 3: Generational Difference-Radio Ages and Baby Boomers (
Disc 2-Part 4: Generational Differences- Generation X and Y (1965-1976)
Disc 3-Part 5: Gender Differences in Communication Styles
Disc 3-Part 6: Creative, Technical and Multicultural Teams
Disc 4-Part 7: Other Work Styles and an Open Work Environment
Disc 4: Part 8: Giving Constructive Criticism Constructively
Disc 5-Part 9: Negotiate Effectively, Disagree Respectfully
Disc 5-Part 10: Dealing with Angry People
Disc 6-Part 11: Dealing with Your Own Anger and Frustration
Disc 6-Part 12: Make Sure You are not the Difficult Person
