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Open Hours of City Government

Mon - Fri: 8.00 am - 5.00 pm

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Government

City Departments

Explore this page to discover the city’s various departments, understand their roles, services, and responsibilities, and learn how each department can assist residents, businesses, and visitors with everyday needs efficiently.

All city services now simply available on one page

Departments

Film in Jackson with Confidence

From securing permissions to scouting locations, Film JXN is your all access guide to making productions happen in the Jackson Metro area.

About the OVPTR

The Office of Violence Prevention & Trauma Recovery (OVPTR) brings new possibilities for safety by implementing targeted, contextualized, data-informed, and community driven programs where they are needed most.

Information Technology Department

The Information Technology Department provides strategic technology support, maintenance, and installation services to the City of Jackson’s citizens, departments, and stakeholders. The Department is committed to ensuring efficient, reliable, secure, and effective digital services through strong governance and responsible management of the City’s digital assets.

Jackson Redevelopment Authority

Established to combat and prevent slum and blight in Jackson’s urban renewal areas, the JRA serves the public interest by restoring neighborhoods, protecting lives and property, strengthening housing and economic growth, and eliminating conditions that threaten public health, safety, welfare, and the city’s long-term vitality.

Jackson Fire Department

The Jackson Fire Department safeguards residents and visitors through decisive fire suppression, proactive life safety services, community-focused education, thorough prevention inspections, and strategic pre-emergency planning—ensuring a safer, more resilient city prepared to protect lives, property, and public well-being every day.

Jackson Police Department

The Jackson Police Department protects and serves the community through proactive law enforcement, crime prevention, and community partnerships. Committed to public safety and trust, the department works diligently to uphold the law, protect lives and property, and foster a secure, respectful, and resilient Jackson for all.

Municipal Clerk Department

As one of local government’s oldest public servants, the Municipal Clerk’s Office upholds the integrity of city governance by preserving official records, supporting all departments, safeguarding public documents, and administering municipal elections—ensuring transparency, continuity, and trust in the City of Jackson’s democratic processes.

Human and Cultural Services

The Department of Human and Cultural Services enriches life in Jackson by advancing cultural, social, educational, and economic initiatives. Committed to education, opportunity, and service, the department works collectively and individually to empower communities, celebrate culture, and proudly serve the city with purpose and dedication.

Public Works Department

The Department of Public Works enhances the quality of life for Jackson’s residents and visitors through thoughtful, environmentally responsible, and cost-effective infrastructure investments—delivering sustainable systems that support growth, protect resources, and strengthen the city’s long-term vitality.

Human Resources

The City of Jackson Human Resources Department supports departments, employees, and the public through comprehensive, equitable human resources programs—implementing fair policies and practices that foster equality, accountability, and a professional workforce dedicated to serving the city with integrity and respect.

Planning and Development

Guided by principles of human-scale development and equitable growth, the City of Jackson Department of Planning and Development shapes thoughtful, inclusive policies that foster sustainable neighborhoods, balanced progress, and opportunities for all—ensuring growth that respects community character while advancing the city’s long-term vision.

Good planning helps create safe streets, strong neighborhoods, and new chances for jobs and homes. When everyone works together, we can make Jackson a better place to live for today and tomorrow.If you want to start a business, build on your land, or learn more about what’s happening in your neighborhood, we are here to help!

Mission Statement

To guide smart and sustainable growth that improves life for everyone in Jackson. We manage how land is used, plan for strong neighborhoods, and work with the community to shape a safe, fair, and welcoming city.

Vision Statement

A future where Jackson is a thriving, connected, and beautiful city with safe streets, affordable homes, good jobs, and vibrant public spaces—where people of all ages and backgrounds can live, work, and grow.

Finance and Administration

The Finance Division manages the city’s financial stewardship by preparing, analyzing, and reporting fiscal activity with accuracy and transparency. Through sound accounting policies and procedures, the division safeguards the integrity of Jackson’s financial systems while supporting informed decision-making across all departments.

Parks and Recreation Department

The Department of Parks and Recreation enriches community life by promoting wellness, recreation, and positive programming. Through coaching, teaching, and mentoring, the department preserves and enhances parks and green spaces—creating safe, vibrant places that support physical activity, connection, and an improved quality of life for all.