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Residents

Neighborhood Services

Neighborhood Services reflects the Horhn Administration’s commitment to rebuilding trust through reliable service delivery, accountability, and equitable neighborhood investment. This page connects residents directly to City services that enhance safety, cleanliness, infrastructure, and overall quality of life across Jackson.

All city services now simply available on one page

Government, Working for You

Residents · Neighborhood Services

Aligned with Mayor Horhn’s Administration Priorities

Neighborhood Services reflects the Horhn administration’s commitment to restoring trust in City government through reliable service delivery, clear accountability, and equitable investment in every neighborhood. This page provides residents with direct access to the City services that improve safety, cleanliness, infrastructure, and quality of life across Jackson.

Residents can report concerns, request services, and track progress—ensuring transparency, responsiveness, and results.

Quick Actions

(Always visible for fast access)

  • Report a Non-Emergency Issue (Jackson 311)

  • Request City Services

  • Check Service Request Status

  • View All City Services

Service Areas

Neighborhood Improvement

Focused on eliminating blight, stabilizing properties, and improving neighborhood conditions through targeted clean-up and revitalization efforts.

  • Blight Reduction

  • Vacant and Abandoned Properties

  • Neighborhood Clean-Up Programs

  • Beautification Initiatives

Sanitation & Environmental Services

Delivering dependable sanitation services that protect public health and maintain clean, livable neighborhoods.

  • Garbage and Recycling Services

  • Bulk Trash Pickup

  • Missed Collections

  • Illegal Dumping Enforcement

  • Mosquito Control

Housing & Community Development

Supporting stable housing, responsible development, and long-term neighborhood investment.

  • Housing Assistance Programs

  • Home Repair and Rehabilitation

  • Rental Assistance

  • Fair Housing Resources

Code Enforcement

Upholding property standards and zoning requirements to promote safety, fairness, and neighborhood stability.

  • Property Maintenance Standards

  • Overgrown Lots

  • Unsafe Structures

  • Zoning Compliance

Streets & Infrastructure

Addressing core infrastructure needs that support daily life and long-term resilience.

  • Potholes and Street Repairs

  • Sidewalk Maintenance

  • Drainage and Flooding Concerns

  • Streetlight Maintenance

Parks & Public Spaces

Maintaining safe, accessible, and well-kept public spaces that strengthen community well-being.

  • Parks Maintenance

  • Trails and Playgrounds

  • Community Centers

  • Facility Rentals

Community Engagement

Strengthening partnerships between residents and City leadership to ensure decisions reflect community needs.

  • Neighborhood Associations

  • Volunteer Opportunities

  • Senior and Youth Services

  • Community Events

Payments & Permits

Providing clear, convenient access to payments and permitting processes.

  • Pay Utility Bills

  • Pay Citations and Fees

  • Residential Permits

  • Special Event Permits

City Leadership & Transparency

Ensuring open government, informed participation, and accountability.

  • Meet Your Council Member

  • Ward Maps

  • Boards and Commissions

  • Public Meetings and Hearings

City Services

(Persistent Call to Action)

All City of Jackson services are now available on one page—supporting the Horhn administration’s focus on transparency, efficiency, and resident-centered service delivery.