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Police, Fire, Emergency

The Police, Fire, and Emergency Services page connects residents to essential public safety, emergency response, and preparedness resources in the City of Jackson—helping the community understand when and how to seek assistance and stay informed before, during, and after emergencies.

All city services now simply available on one page

Police, Fire, Emergency

The Police, Fire, and Emergency Services page provides residents with information about public safety services, emergency response, and preparedness resources available within the City of Jackson. This information is intended to help residents understand when and how to contact emergency services and how to stay informed during emergencies.

Police, Fire, Emergency – Frequently Asked Questions

When should I call 911?

Call 911 for emergencies that require immediate response, including:

  • Crimes in progress or immediate threats to life or property

  • Fires, smoke, or explosions

  • Medical emergencies

  • Serious traffic accidents

  • Situations involving weapons or immediate danger

When should I use a non-emergency number?

Non-emergency numbers should be used for issues that do not pose an immediate threat, such as:

  • Past or non-urgent incidents

  • Noise complaints

  • Minor traffic issues

  • Requests for reports or follow-up information

Using non-emergency services helps keep 911 available for urgent situations.

What services does the Police Department provide?

The Police Department provides law enforcement services, including patrol, investigations, traffic enforcement, crime prevention, and community policing programs.

What services does the Fire Department provide?

The Fire Department provides fire suppression, emergency medical response, rescue services, fire prevention, and safety education.

What is Emergency Management?

Emergency Management supports preparedness, response, recovery, and coordination during disasters and emergency events, including severe weather, infrastructure incidents, and other large-scale emergencies.

How will I receive emergency alerts?

Emergency alerts and public safety updates are issued through official City communication channels. Residents are encouraged to sign up for local alert systems and follow official City platforms for real-time updates.

How can I prepare for emergencies?

Residents should maintain an emergency plan, assemble emergency supply kits, stay informed about local risks, and follow guidance issued by emergency management authorities before, during, and after emergencies.

Who should I contact with public safety questions?

For emergencies, always call 911. For non-emergency questions, residents should contact the appropriate department directly using the official contact information provided on the City website.

Emergency Alerts and Preparedness

The City provides emergency information to help residents prepare for and respond to emergencies. During active incidents, residents should rely on official instructions from public safety and emergency management authorities.

Preparedness resources may include:

  • Severe weather guidance

  • Evacuation and shelter information

  • Emergency alert enrollment

  • Community safety and preparedness tips

Department Links

Residents can find additional information and contact details through the following departments:

  • Jackson Police Department

  • Jackson Fire Department

  • Office of Emergency Management