The Police, Fire, and Emergency Services page connects residents to essential public safety, emergency response, and preparedness resources in the City of Jackson—helping the community understand when and how to seek assistance and stay informed before, during, and after emergencies.
The Police, Fire, and Emergency Services page provides residents with information about public safety services, emergency response, and preparedness resources available within the City of Jackson. This information is intended to help residents understand when and how to contact emergency services and how to stay informed during emergencies.
Call 911 for emergencies that require immediate response, including:
Crimes in progress or immediate threats to life or property
Fires, smoke, or explosions
Medical emergencies
Serious traffic accidents
Situations involving weapons or immediate danger
Non-emergency numbers should be used for issues that do not pose an immediate threat, such as:
Past or non-urgent incidents
Noise complaints
Minor traffic issues
Requests for reports or follow-up information
Using non-emergency services helps keep 911 available for urgent situations.
The Police Department provides law enforcement services, including patrol, investigations, traffic enforcement, crime prevention, and community policing programs.
The Fire Department provides fire suppression, emergency medical response, rescue services, fire prevention, and safety education.
Emergency Management supports preparedness, response, recovery, and coordination during disasters and emergency events, including severe weather, infrastructure incidents, and other large-scale emergencies.
Emergency alerts and public safety updates are issued through official City communication channels. Residents are encouraged to sign up for local alert systems and follow official City platforms for real-time updates.
Residents should maintain an emergency plan, assemble emergency supply kits, stay informed about local risks, and follow guidance issued by emergency management authorities before, during, and after emergencies.
For emergencies, always call 911. For non-emergency questions, residents should contact the appropriate department directly using the official contact information provided on the City website.
The City provides emergency information to help residents prepare for and respond to emergencies. During active incidents, residents should rely on official instructions from public safety and emergency management authorities.
Preparedness resources may include:
Severe weather guidance
Evacuation and shelter information
Emergency alert enrollment
Community safety and preparedness tips
Residents can find additional information and contact details through the following departments:
Jackson Police Department
Jackson Fire Department
Office of Emergency Management